SPA ETIQUETTE 

Southlake Facials & Massage looks forward to indulging our guests in a relaxing experience. We kindly ask our guests to review our Spa Etiquette to ensure that we may fulfill and exceed your expectations.

Reservations
Reservations may be made by phone. Appointment times and availability vary depending on date. It is always the recommendation of Southlake Facials & Massage to set your next treatment prior to leaving in order for us to accommodate and cater to your utmost preferences. We encourage advanced reservations on all appointments. Please note that a Credit Card is required to hold your reservations when scheduling treatments. Nothing will be charged to your account unless you fail to cancel/reschedule within appropriate amount of time.

Phone:  (817) 917-4714                Email ruthlowery@me.com 

 

Arrival
To allow for check in and relaxation time prior to your day spa services, please arrive at least 15 minutes before your appointment. New guests will be asked to complete a NEW Client Form and provide a brief medical history. This will allow us to safely deliver our services by minimizing any risk of injury. There is no appointment guarantee for late arrival, and if service is provided, it will end at the scheduled time with full treatment price charged.

Cell Phones
We ask that you turn off your cell phones to maintain our peaceful ambiance.

Cancellations
When a cancelation or date change is necessary, we request a minimum of 24 hour notice for any service. Failure to show for an appointment will result in charges due in full for services scheduled.  Any appointment canceled or rescheduled with less than 24 hours notice will result in  charges of 100% of services booked.

Age Requirements 
Southlake Facials & Massage is an adult oriented atmosphere; therefore guest must be at least 18 years of age, unless accompanied by a parent. Persons under the age of 18 are welcome but may need a signed waiver and/or accompaniment of a parent or adult  guardian. Please contact us for more information.

What to wear

Facial – You may leave on your undergarments except for a bra. Why? Your décolleté (chest area) may receive some attention—that’s also part of a facial.

Massage – Feel free to be naked underneath the sheet. Your entire body will receive attention. Shy? Leave on your underwear. While it’s easier to massage the lower back without underwear, it’s truly your preference.
Body Scrub/Wrap/Treatment – Bare all unless provided disposable panties. Why? Your skin will get moist (and your undies will, too).
Waxing – Disposable panties may be provided, or leave your undies on.

Gratuities
Why tip? Providing a spa service for you is not just a passion for Ruth Lowery, but a career choice from which she earns a living. If you’ve enjoyed a great spa experience, then tip 15–20 percent of the cost of your service(s).

 

817-917-4714
ruthlowery@me.com